Payment Policy
1. Overview
This Payment Policy outlines the conditions that apply to all transactions carried out through The Sunday Avenue website.
2. Accepted Payment Methods
We currently accept the following payment methods for online orders: Visa, Mastercard, Apple Pay and Google Pay. The options available at checkout may differ depending on your device, location and payment provider.
3. Currency
Orders placed from the United Kingdom are priced and processed in British Pounds (GBP) unless indicated otherwise. Where applicable, VAT is included in the price displayed.
4. Payment Timing
Unless otherwise specified at checkout, full payment is required at the time of placing your order. Your order will only be confirmed and processed once payment has been successfully authorised.
5. Payment Security
Protecting your payment information is a priority for us. All transactions on this website are encrypted and processed through trusted third-party payment providers that meet UK and international security requirements. The Sunday Avenue does not store or have direct access to your full card or bank account details.
6. Failed Payments and Recovery
In the event of a failed payment, declined transaction, chargeback or outstanding balance, The Sunday Avenue reserves the right to take reasonable steps to recover the amount owed. This may include placing the order on hold or cancelling it, restricting access to future purchases, and where necessary engaging a debt collection service or applying any legally permitted fees.
7. Updates to This Policy
This Payment Policy may be revised from time to time, with any updated version published directly on the website. Changes apply from the date they are posted, so we encourage you to check this page occasionally. Continuing to use the website after an update has been published constitutes your acceptance of the revised terms.
8. Questions
If you have a query about a payment, we suggest consulting our FAQ section in the first instance. If you require further assistance, our support team is on hand via the contact details below.
9. Contact Details
Website: The Sunday Avenue — thesundayavenue.com
Address: 1 Rue Marguerin, 75014 Paris, France
Email: support@thesundayavenue.com
Phone: +44 7458 107869
Our support team is available by email Monday to Friday, 9:00am to 5:00pm (GMT). We aim to respond to all enquiries within 48 business hours.