Privacy policy
This Privacy Policy sets out how The Sunday Avenue collects, uses, stores and safeguards personal data when you visit or use our website.
By using this website, you acknowledge that you have read and understood this Privacy Policy.
1. Who We Are
The Sunday Avenue is operated by:
Website: The Sunday Avenue — thesundayavenue.com
Registered address: 1 Rue Marguerin, 75014 Paris, France
Email: support@thesundayavenue.com
Phone: +44 7458 107869
Our support team is available by email Monday to Friday, 9:00 am to 5:00 pm (GMT). We endeavour to respond to all enquiries within 48 hours.
2. Personal Data We Collect
We collect only the personal data required to run the website, process your orders and provide customer support.
When you place an order or get in touch with us, we may collect: your first and last name, postal address, email address, telephone number (if provided), and information relating to your order.
This data enables us to handle your purchase, coordinate delivery, provide assistance, and keep you informed about your order.
Where the website offers account registration or contact forms, the information you submit is used to process your request and, where applicable, manage your account.
Payments are processed securely through trusted providers including Stripe and Shopify Payments. The Sunday Avenue does not store or have access to full card or bank account details.
3. Cookies
Our website may use cookies or comparable tracking technologies to: maintain core website and checkout functionality, keep your shopping basket active, track website usage and performance, remember your preferences, and reinforce security measures against misuse.
Cookies can be managed or turned off through your browser settings. Please be aware that disabling cookies may impair certain features of the website.
Session or login cookies may be stored on your device (for example, when you select "remember me") and are typically cleared upon logout or after a defined period.
4. Embedded Content and Third-Party Services
The website may incorporate third-party elements such as videos, widgets or embedded functionality.
Interacting with these elements may allow third-party providers to collect technical or behavioural data in accordance with their own privacy policies. The Sunday Avenue has no control over how such data is subsequently used.
5. Analytics
We may use analytics tools to gain insight into how visitors engage with the website, including pages visited, navigation patterns, device types and traffic origins.
This data is used exclusively for internal analysis, performance monitoring and improving the website experience. Where possible, data is anonymised or presented in aggregate form.
6. Data Retention
Personal data is retained only for as long as necessary for its intended purpose or to meet our legal obligations.
As a general indication: order records are kept for legal, tax and accounting requirements; account data is held until you request deletion or close your account; support correspondence may be retained for up to 24 months following resolution; cookie lifespans range from 6 to 24 months depending on their purpose.
7. Your Rights
Under applicable data protection legislation, including UK GDPR, you may be entitled to: access your personal data, request correction of inaccurate information, ask for your data to be deleted, object to certain forms of processing, request a restriction on processing, and receive a portable copy of your data.
To exercise any of these rights, please contact us at: support@thesundayavenue.com.
We may ask for proof of identity for verification purposes. We aim to respond within 30 days, or within any extended period permitted by law.
8. Fraud Prevention and Security Monitoring
To protect our website and users, we may automatically process certain technical data for fraud detection, security monitoring or spam prevention purposes.
This may include your IP address, browser information, device identifiers or user agent data.
9. Sharing of Personal Data
We share personal data only where necessary with trusted service providers who assist us in operating the website and fulfilling orders, including: delivery and logistics companies, payment processing partners, and email platforms used for order-related communications.
All such partners are contractually required to handle data in compliance with applicable data protection regulations.
The Sunday Avenue does not sell personal data under any circumstances.
10. Data Security
We implement appropriate technical and organisational safeguards to protect personal data from unauthorised access, loss, misuse or disclosure.
These measures include SSL-encrypted connections, restricted access controls and secure data storage.
Nonetheless, no online system can be guaranteed to be completely free from risk.
11. Email and SMS Marketing
If you opt in to receive email or SMS communications, you consent to receiving promotional messages from The Sunday Avenue.
You may withdraw your consent at any time by using the unsubscribe link or opt-out option included in every message.
12. Minors
The Sunday Avenue does not knowingly collect personal data from individuals under the age of 15.
If such data has been submitted without appropriate parental consent, a parent or guardian may contact us to request its removal.
13. Updates to This Privacy Policy
This Privacy Policy may be updated periodically to reflect changes in legal requirements, technology or our business practices.
The version currently published on this page is the one in force.
14. Contact
For any questions or requests concerning this Privacy Policy or your personal data, please reach out to us at: support@thesundayavenue.com.